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FAQ

Frequently Asked Questions

Here are the answers to our most frequently asked questions. If you have a question that isn’t answered, please contact us directly.

What do you charge?

piggybank spotThe work we do is somewhere between that of a house cleaner and a design consultant, therefore we charge somewhere between. We don’t have an hourly rate.  We charge by the project block, which is 3 hours and 2 organizers.  The more project blocks you sign on for, the greater your savings. Our pricelist is available upon request.

How long does something like this take?

clock spotWe have cleared out a cluttered 320 square foot room including 2 full sized closets and transformed it into a beautiful guest room in 3 hours, but we have also spent the same amount of time emptying just two bags of paper. It really depends on how ready you are to get organized. Projects have ranged from 3 hours to 2 years.

Do you work hands-on or just advise?

hands-on spotHands-on work is definitely an essential part of our service. You will start to see clear spaces within the first 15 minutes and as we progress we provide advice for how to keep it that way.

What sets you apart from the competition?

Unlike most organizers, we work as a team , so we are able to take on the larger projects and complete them more quickly.

Do you offer a free consultation?

I offer two options.

1. Needs Analysis.  If you are ready to get some organizing help, the needs analysis is an opportunity to share your organizing challenges and receive recommendations on where to start and an estimate of time and cost.  There is no charge for a needs analysis, but there is a travel fee for visits over 30 miles from Stamford, CT.

2. Consultation. If you’d like to get organized yourself, but just need some advice on how to do it and what products to buy, I can come for a consultation, which is $90/hour.  You will also receive a written report with custom recommendations from our meeting.  If you decide you would like our organizing services after all, you can use the consultation fee as a deposit, which in effect makes the consultation free.

You’re not going to make me throw EVERYTHING away are you?

No. We like our stuff too. We will, however, provide options for how to relieve yourself of items that no longer serve you well. These options include donating, selling, or maybe just reassigning. We will help you prioritize the items that are most important to you and by clearing out the excess, you will have better access to what matters most. And yes, there will be SOME items that we will strongly urge you to toss!

Wouldn’t it be better if we got rid of some stuff before you arrive?

No. Purging is an integral part of the organizing process.  We understand that throwing some stuff out first might seem like an obvious way to save money, but the fact is it would be akin to trying to save money with your hair stylist by starting the haircut yourself.  In both cases, success comes from reduction and in both cases, regrets can be avoided by letting a professional handle it from the beginning.

Do you work like they do on those organizing TV shows?

The organizing shows have been great for creating awareness of the Organizing profession for many, ourselves included. However, there are two key differences: We will not promise to get you organized in 2 days and we do not include Interior Design as part of our services.

Do you work alone?

No.  Most organizers work solo.   Our team approach sets us apart.  Years of experience have shown us that the team approach allows us to not only work faster,  but safer.

Can you organize my husband?

Sadly no. There are far more people that NEED to get organized than those that WANT to get organized. No doubt, he would tell us “it may look like a mess, but I know where everything is.” WANTING to get organized is a prerequisite for hiring our services. That said, by addressing YOUR organizing challenges, it may open up possibilities in his mind that he hadn’t imagined before. Talk is cheap, but seeing is believing. By the way, the same answer applies to “Can you organize my wife?”

What organizing products do you recommend that I buy?

Nothing yet. We will recommend a prescription after we’ve had a full opportunity to make a diagnosis.

What do I need to provide for a session?

A willingness to let go of what’s no longer serving you and a desire to see some serious progress. We’ll provide the organizing tools and processing materials.

Should I be available for the whole session?

People who hire us tend to be very busy and rarely available for the full 3 or 6  hour session.  That’s fine.  We can do all of the sorting and lifting independently, but it’s important to remember that we take the team approach and the first member of the team is YOU.  Your are the decision maker.  It’s our job to make those decisions as easy as possible.  You only need to be available 10-50% of the time.

How far do you travel?

We will travel anywhere within 30 miles of Stamford, CT, which includes most of Fairfield, CT and Westchester, NY for free. We will also serve clients in Manhattan, Brooklyn, Queens, and Northern New Jersey, but a nominal travel fee may apply and a minimum 6 hour session is required.  Parking fees may be necessary in the city.

Won’t being organized compromise my creativity?

On the contrary, it will improve it. Matt is uniquely qualified to say this because he comes from a creative background. Won’t you be more creative if you can instantly lay your hands on that Winsor & Newton series 7 sable brush than if you are turning your studio upside down looking for it?

Will you teach me how to get organized?

Absolutely. We want to build our reputation on teaching you the benefits of keeping LESS not on the habit of making you spend MORE.

Do you do Time Management?

Yes, BUT it is our philosophy that Time Management can not be taught effectively without FIRST creating a comfortable work space and gaining control of excess paper and other materials.

Do you charge a cancellation fee?

We understand that events occur in your life that are beyond your control. Therefore, we do not charge a cancellation fee for your first cancellation. However, due to the challenges of scheduling many clients we must charge an extra hour for the second cancellation.

Do you accept Credit Cards?

Yes, but we prefer not to take American Express.

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