FAQ

What do you charge?
The work we do is somewhere between that of a house cleaner and a design consultant, therefore we charge somewhere between, so we may be more affordable than you think. Request a complete rate sheet here.

Do you work hands-on or just advise?
Hands-on work is definitely an essential part of our service. You will start to see clear spaces within the first hour and, as we progress, we provide advice for how to keep it that way.

How long does something like this take?
You can get some idea from our rate sheet, but it depends on many factors. We offer a consultation, that will give you a better idea.

Will you remove all the excess stuff?
We don’t have hauling trucks, but part of our services is connecting with people who do. Whether you need to discard, donate, sell, or all of the above, we always help make next steps easier.

Is your consultation free?
I offer two options.
1. Basic consultation. The basic consultation is more of a needs analysis and yes, it is free. For Clients more than 20 miles from Stamford, there will be a travel fee. During the basic consultation, you will get a sense of how we work and an estimate of time and cost.
2. Advisory Consultation. If you’d like to get organized by yourself, but just need some advice on how to get organized and stay organized and what products to buy, I can come for a consultation, which is $120/hour. If you decide you would like our organizing services after all, you can use the consultation fee as a deposit, which in effect makes the consultation free.

What sets you apart from the competition?
Unlike most organizers, we work as a team , so we are able to take on the larger projects. Our team approach means we can work faster, safer, and more economically.

You’re not going to make me throw EVERYTHING away are you?
No. Our focus is not on what your are tossing, but on what you are keeping. We look at what you are keeping, why you are keeping, and where it is all going to go. We will, however, provide options for how to relieve yourself of items that no longer serve you well. These options include donating, selling, or maybe just reassigning. We will help clear out the excess, so that you will have better access to what matters most.

Wouldn’t it be better if we got rid of some stuff before you arrive?
No. Purging is an integral part of the organizing process. We understand that throwing some stuff out first might seem like an obvious way to save money, but if it is is easy to purge before our arrival, it will be even easier to purge after. Also, patterns of disposal help inform us on establishing sustainable systems for you.

Do you work like they do on those organizing TV shows?
No. TV organizing seeks drama. We don’t.

Will Matt be on the job site?
Rarely. Matt has personally trained every organizer in the team, so while you don’t get Matt Baier, you always get the Matt Baier Method. This makes us more available, more affordable, and more accessible to clients while the team is serving other clients.

Can you organize my husband?
Sadly no. There are far more people that NEED to get organized than those that WANT to get organized. No doubt, he would tell us “it may look like a mess, but I know where everything is.” WANTING to get organized is a prerequisite for hiring our services. That said, by addressing YOUR organizing challenges, it may open up possibilities in his mind that he hadn’t imagined before. Seeing is believing. By the way, the same answer applies to “Can you organize my wife?”

What organizing products do you recommend that I buy?
Nothing yet. We will recommend a prescription after we’ve had a full opportunity to make a diagnosis.

What do I need to provide for a session?
A willingness to let go of what’s no longer serving you and a desire to see some serious progress. We’ll provide the organizing tools and processing materials.

Do I need to be available for the whole session?
People who hire us tend to be very busy and rarely available for the full 3 or 6 hour session. That’s fine. We can do all of the sorting, lifting, and assigning independently, but it’s important to remember that we take the team approach and the first member of the team is YOU. You are the decision maker. It’s our job to make those decisions as easy as possible. You only need to be available 10-50% of the time.

Will you teach me how to get organized?
Absolutely. We want to build our reputation on teaching you the benefits of keeping LESS not on the habit of making you spend MORE.

How far do you travel?
We will travel anywhere within 20 miles of Stamford, CT, which includes most of Fairfield, CT and Westchester, NY for free. For distances further than 20 miles a modest travel fee will be incurred and the job must be a 6 hour day. Tolls and parking fees may also be necessary.

Won’t being organized compromise my creativity?
On the contrary, it will improve it. Matt is uniquely qualified to say this because he comes from a creative background. Won’t you be more creative if you can instantly lay your hands on that Winsor & Newton series 7 sable brush, than if you are turning your studio upside down looking for it?

Do you do Time Management?
Yes, BUT only after we address your clutter and paper management issues. Time Management can not be taught effectively without FIRST creating a comfortable work space and gaining control of excess paper and other materials. Matt does these sessions personally through our virtual organizing services.

Do you charge a cancellation fee?
Yes. We take a $100 deposit with every new job scheduled. If the job is cancelled, we keep the deposit, for cancellations within 48 hours.

Do you accept Credit Cards?
Yes, but we prefer not to take American Express.